FAQs

How do I add my sessions to my calendar?

Sync your registration with your calendar by clicking here to access the calendar page. Then click the heart for the session you want on your calendar, and calendar reminder options (Google, Outlook, and iCal) will pop up for the session you selected. 

I can’t remember what sessions I registered for; how can I get a list of my sessions?

Please follow the instructions below to get a copy of the sales order for your registration. Everything you selected in your registration will be listed on your sales order. 

  1. Log in

  2. Click on your name in the upper-right-hand corner, and from the dropdown menu that displays, select “My Account” to enter your Member Portal.

  3. Click on “Orders” underneath your name.

  4. Copy the order number from the registration receipt you received from orders@nacdonline.org, paste the number into the search field, and press the enter key.

  5. Click on the order number, and your full sales order will come up. From this page, you can either print the sales order or save it as a PDF document for future reference. 

  6. If you have any problems accessing your sales order, please reach out to registration@nacdonline.org.

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What is the status of NACD Summit? 

We have made the difficult but necessary decision to cancel our in-person NACD Summit this year. However, we are working hard to bring you a different, equally impactful digital version, and we look forward to connecting with you through a virtual experience. 

The Virtual NACD Summit 2020 event will take place from October 12 through November 12, covering five weeks of programming across various session types, including Mainstage programming, Expert Insights, and optional, member-exclusive Board Committee Forums and Leadership Symposiums.

Will NACD refund purchased registrations?

Yes. If you already paid for your Summit 2020 registration, you should have received an email with instructions on refunds or transfers. All registrants have the option of receiving a full refund or transferring their credit to NACD Summit 2021. If you need assistance, please contact Registration@NACDonline.org.

What will happen to my hotel reservation?

Hotel reservations made using the NACD hotel reservation link and discount code will be canceled on your behalf. If you made a reservation outside of the NACD block, it is your responsibility to cancel and confirm the refund status on any deposits paid.

Can I apply for my registration to next year? 

Yes, of course. You should have received an email with instructions on doing so. If you still need assistance, please contact Registration@NACDonline.org.

Is there a cost to register for Virtual NACD Summit 2020?

If you are an NACD member, Mainstage programming and Expert Insights sessions are complimentary, with the option to purchase additional Board Committee Forum and Leadership Symposium sessions for $555 per session. 

If you are a nonmember and would like to attend the Virtual NACD Summit 2020, you can register to attend for $1,295, or become an NACD member and attend for free.

Will the virtual version of NACD Summit 2020 still confer NACD Fellowship® or NACD Directorship Certification® credits?

Yes. Although the virtual version will not confer as many credits as our regular, in-person Summit, we do plan to award credits. We will share more details soon. If you have questions specifically about your NACD Fellowship or Directorship Certification status, please contact your Board Advisor.

Will Virtual NACD Summit 2020 be recorded for viewing later, or do I have to attend the session I registered for during the designated time slot?

We will record as much content as possible for on-demand viewing. However, some content may only be available during the broadcast event, so we encourage our members to join us to live for maximum engagement.